Booking Policy
✱ BOOKING REQUIREMENTS
• Booking must be paid for in full at the time of reservation.
• Minimum booking time is 24 hours in advance. For last-minute inquiries, please call/text and we will do our best to accommodate your request.
• Proof of insurance is required for renting the studio.
✱ BOOKING POLICIES (READ ME)
• At the completion of your session, the studio must be cleaned and reset to its original state to avoid a cleaning fee (starting at $150) which will be billed at the owner’s discretion.
• Please account for setup and breakdown time within your booked hours.
• Studio hours are 9am – 5pm. Booking requests outside these hours must be made via direct contact.
• A release of liability from ARCI must be signed.
• If you don’t have insurance, a 3-day event policy may be purchased here.
• A $500 charge will be applied if the cyclorama wall is excessively dirty or requires repainting.
• You’ll receive a final confirmation email once all information is received on our end.
✱ CANCELLATION POLICY
• You can change or cancel your studio reservation with no additional charge up to 72 hours before your reservation by contacting us at EMAIL or by canceling from your confirmation email.
• Rescheduling the same booking for a second time, after the first reschedule, will incur a $75 fee.
• No further rescheduling will be allowed after a third reschedule for the same booking.
• Cancellations will receive a credit valid for 6 months from the original reservation date. No refunds will be given.
*PAYMENTS
All payments are final and cannot be refunded, including if there are client cancellations.
Fees may be charged at the owner’s discretion for causes such as spills, food, glitter, stains, items left behind, or broken items at new cost.
A $150 minimum cleaning fee is required for excessively dirty studios. Additional charges may apply.
Charges for add-ons utilized during your session time will be automatically billed to the card on file, and an invoice will be sent to Renter.
*RENTAL GEAR
Rental gear is available based on a flat daily fee per item, per session.
If the Renter is not knowledgeable in how to use rented gear, they are required to hire an in-house studio assistant ($25 per hour) or pay a $50 fee for an ARCI staff or assistant to have equipment and lights set up for the Renter.
If ARCI staff assesses a renting party cannot properly handle the equipment, then the Renting party will be billed the assistant fee for the time they’re on set to assist.
*If you’re unfamiliar with how to operate the gear you’re renting, please inform us. We value growth and learning and are here to assist you. Ensuring the safety of our equipment for the community’s continued use is important to us. If you require assistance with studio lighting, grip equipment, etc, we can provide a studio assistant at an additional fee starting at $25 per hour. Rates for assistants are quoted based on job requirements.
*TIME IN STUDIO
Studio rental begins and ends promptly at the scheduled times, regardless of late arrivals.
Loading-in, setups, tear downs, and cleaning are to be done within the Rental time window only. The studio must be cleaned and vacated by the scheduled end time.
Overtime will be charged in 15-minute increments at $50 per 15 minutes beyond the contracted end time.
Additional time may be purchased, if available, for the original hourly rate.
Rescheduling is only available 72+ hours in advance. There is a $75 fee for rescheduling. All rescheduled bookings must move to a Mon-Fri at the original price.
*FURNITURE & PROPS
Furniture may be moved and used for Production & Event purposes, but must be returned to the original location found.
Some larger items should NOT be moved without prior request.
*CYCLORAMA & BACKDROPS
Do NOT walk on the cyclorama with shoes unless taped or any person in the Renter’s party is wearing provided booties. NO EXCEPTIONS.
Do NOT stand on the curve of the cyclorama wall or lean equipment & props onto it.
Only C-stands that have tennis balls on the feet are permitted on the cyclorama.
A $500 charge will be applied if the cyclorama wall is excessively dirty or requires repainting.
Refrain from taping any studio’s paper or cloth backdrops. Utilize provided and included sandbags or apple boxes to reduce tears.
Additional charges apply for rolling out paper as a full sweep ($15 per color) or if the seamless paper is damaged and must be cut ($30).
*ADDITIONAL INFO
The Renting party must provide proof of insurance.
Smoking is NOT allowed in the studio. Projects involving smoke or simulation (such as with a fog machine) require prior consent.
No one under the influence of alcohol or illegal substances will be admitted.
Pets are NOT allowed without prior consent.